TERMS & CONDITIONS
At Aurum Satori Spa, we take the privacy and rights of our clients very seriously. Our terms and conditions are designed to ensure a secure and enjoyable experience for all our visitors and members. They outline the guidelines for using our website and the responsibilities of both the visitors and the spa.
What do our Terms & Conditions cover?
- Our terms cover important aspects such as: who can use our website, the rights and responsibilities of our members, our policies on cancellations and refunds, our commitment to protecting intellectual property, and how disputes are resolved. We aim to provide transparency and clarity to create a positive and trusted environment for our community.
Loyalty Program
- Points cannot be combined with other promotions or discounts but may be redeemed toward product purchases at regular price.
Holiday Bonus Gift Card
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Gift cards are valid for 12 months from the date of purchase.
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Bonus value is only valid for this Holiday promotion and cannot be issued or re-issued outside of the promotional period.
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Bonus value must be used by the same expiry date as the purchased gift card.
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Gift cards are non-refundable and cannot be exchanged for cash or credit.
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Lost, stolen, or damaged cards will not be replaced or reimbursed.
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Promotions cannot be combined with any other offers, discounts, or loyalty programs unless explicitly stated.
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Partial value remaining on the card after a visit will carry forward until the expiry date.
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Gift cards must be presented at checkout to redeem value.